have taken no responsibility for their negligence in handing me extremely sensitive IVF patient information. holds you accountable as the so expect a delivery soon. Thank you for patience.
To: University Hospital Southampton NHS FT. APC Overnight has taken no responsibility for their negligence at their National Sortation Centre in handing me extremely sensitive COMPLETE FERTILITY LIMITED IVF patient information. The Information Commissioner’s Office holds you accountable as the #datacontroller #databreach so you can expect the information to be hand-delivered to you in due course. Thank you for your patience. Jonathan Pillinger-Cork – Trust Information Governance Manager has been notified. [Linkedin]
After externally examining the photos I took of the good, there was a stick that made reference to a distributor – one minute phone call confirm yet again another APC Overnight customer:
Distributor Corporation UK Ltd
Dean Clough Mills
All their goods are despatch from Bury St. Edmonds and their local APC depot is TEAM C Express Logistics Ltd Thetford
I have no contact with APC Overnight and therefore no access to their customer database or consignment records. Nevertheless, I managed to trace the goods back.
“APC are not part of the network anymore” Logistics manager for Kingspan
At the time when these undelivered and unclaimed consignments passed through APC’s main depot, all they would have to do is externally examine the box and look up the potential customer:
Kingspan Tarec Industrial Insulation Ltd
Glossop Brook Road, Glossop
Derbyshire SK13 8GF
The local APC depot at the time was Direct Express Logistics Stockport Limited
I could tell that Kingspan had some connection with APC as some of the twitter accounts of its member depots were following them.
So there you go, another true owner that APC could have traced back goods to before they considered selling them on to me.
Would it not have been reasonable for APC Overnight just to look up the name of the company on their customer account database (I don’t have it) or make a quick phone call like I did.
Road Runner TCA LTD
50 Chelmsford Road
Telephone: (020) 88882 2749
Facsimile: (020) 8886 6936
Local APC Overnight depot: Essell London Limited
Several parcels have packaging tape on them referring to:
Peter Thomas & Company (Refurbishing) Ltd
427 Oakshott Please
Bamber Bridge, Lancashire, PR5 8AT
Tel. 01772 322220
The local APC Overnight depot is: ARCHIVE BUSINESS CENTRE LTD LEYLAND
Packing slip from:
P & S Power Generation
Newstead Trading Estate
They were located in Stoke on Trent and did use APC Overnight (local depot P U H Ltd) in the past but do not anymore. They have since relocated to Birmingham and use TNT instead.
Unit 18, Erdington Industrial Park
Off Chester Road, Erdington
Tel: +44 (0) 121 386 1700
Fax: +44 (0) 121 386 1744
So many parcels are easy to trace back if reasonable efforts are made.
I had no problem with buying undelivered freight from APC Overnight until I realised that they have to make reasonable efforts to trace them back – even if the goods were not insured.
Rainbow Dust Colours Ltd
Unit 3-6 Ward Street,
Cuerden Green Mill,
Tel: +44(0) 1772 322 335
Fax: +44(0) 1772 322 345
Local APC Overnight depot: ARCHIVE BUSINESS CENTRE LTD LEYLAND
Unit 6 Durham Lane,
Doncaster DN3 3FE
Tel. 01302 300 200
Local APC Overnight depot: DIRECT EXPRESS LOGISTICS DONCASTER LIMITED
Tel. 01952 270082
Local depot: G-Force Express Parcels
YorPower use APC Overnight with their local depot being APC Leeds
Tel: (0)1977 688155 (Stewart Barker)
Address Yorpower Ltd
Sherburn in Elmet